The Role: Data Engineer
You'll be an integral part of our multi-functional Operations team, with broad responsibilities that touch nearly every aspect of our company. We'll expect you to learn quickly and make critical contributions that will have a huge impact on our success and direction. Currently, we need your help to take our data analytics platform to the next level. Your first mission will be to help identify and implement a new business intelligence tool to enable us to continue making informed, data-driven decisions. As part of this effort, you will need to consider a data warehouse solution to reduce the strain on our operational databases, while also achieving our goal of providing real-time data analysis.
We do a pretty good job of using data to understand the health and trends of our business, but we need you to help respond to the challenges of increasing internal demand and overall company growth. Another area of need is product utilization and system performance metrics. We’ll lean on you to harness the power of data to ensure the stability of the products and systems that our customers rely on. On projects like this, you’ll need to work with engineers to design and embed the data infrastructure you need. Over time, you’ll end up working with every team in our company - including finance, marketing, key accounts, and our customer experience team.
These critical projects will be a big part of your role for the foreseeable future. But, we’re a small company, and we’ll need you to jump in and help with other priorities as they arise. This could include anything from a quick custom report for a key client to performing a margin analysis on a new line of business that is setting off red flags. Or perhaps our Head of Marketing will tap you on the shoulder to get a second set of eyes on some metrics he’s considering acting on. We can promise you there won’t be a dull moment, and if you enjoy digging into the data to find answers, you are going to love this role.
*This position is temporarily remote. When deemed safe to return to the office, the expectation will be that all employees will do so.
Bonus points if you have:
Your work helps keep people informed
Every day, our messaging products reach thousands of people with important messages for severe weather alerts, open shifts and job openings, healthcare notifications, employee communication, and information for members of non-profit organizations or churches. Customers love us because we’ve spent the last 15-years focusing on great customer support, transparent pricing, and thoughtful features that are easy to use. Above all, we loathe SPAM and refuse to allow it on our platform, instead we help our customers deliver messages that people actually want and need.
This is the company you’re looking for
We are not a “top-down” organization, and you’ll quickly see that we value employees as our biggest asset and expect them to speak up and work together in order to make us better. As you grow with our company, you can expect an opportunity to solve many different types of complex problems both as a team and autonomously. You'll be improving your own skills while having a meaningful impact on our company and customers.
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